From: Bill on
In message <4e900cc50cdave(a)davenoise.co.uk>, "Dave Plowman (News)"
<dave(a)davenoise.co.uk> writes
>In article <rWQbDeNm9EdFFwiw(a)birchnet.demon.co.uk>,
> Bill <Bill(a)birchnet.demon.co.uk> wrote:
>> That's the trouble with dealing with toy shops manned by kids.
>
>You expect a Maplin shop assistant to be an expert on every product sold
>by them?
>
Not in the slightest, but I would expect them to know that for you to
prove a cable was unsuitable for the purpose that you bought it for that
you had to remove it from the packaging. I have seen a number of items
like this in Maplins in taped or stapled packets so presumably some of
their stores will accept them back.
The only Maplins that I had any confidence in was in Milton Keynes where
one member of staff, Marian, seemed to have a good working knowledge of
most of their range and if not knew who or where to ask. Unfortunately
she seems to have left.

--
Bill
From: Dave Plowman (News) on
In article <qdDrx6Rq1IdFFwij(a)birchnet.demon.co.uk>,
Bill <Bill(a)birchnet.demon.co.uk> wrote:
> In message <4e900cc50cdave(a)davenoise.co.uk>, "Dave Plowman (News)"
> <dave(a)davenoise.co.uk> writes
> >In article <rWQbDeNm9EdFFwiw(a)birchnet.demon.co.uk>,
> > Bill <Bill(a)birchnet.demon.co.uk> wrote:
> >> That's the trouble with dealing with toy shops manned by kids.
> >
> >You expect a Maplin shop assistant to be an expert on every product sold
> >by them?
> >
> Not in the slightest, but I would expect them to know that for you to
> prove a cable was unsuitable for the purpose that you bought it for that
> you had to remove it from the packaging.

Eh? It's labelled with what it is. And in clear wrapping.

> I have seen a number of items
> like this in Maplins in taped or stapled packets so presumably some of
> their stores will accept them back.

And are you happy to buy such secondhand goods? Or go for a new one
further back on the rack?

> The only Maplins that I had any confidence in was in Milton Keynes where
> one member of staff, Marian, seemed to have a good working knowledge of
> most of their range and if not knew who or where to ask. Unfortunately
> she seems to have left.

Probably fed up with rude 'know it all' customers. ;-) It's a job I
certainly wouldn't fancy. Although at least the MK branch has a better
stock than most.

--
*I have a degree in liberal arts -- do you want fries with that

Dave Plowman dave(a)davenoise.co.uk London SW
To e-mail, change noise into sound.
From: Bill on
In message <4e90297f55dave(a)davenoise.co.uk>, "Dave Plowman (News)"
<dave(a)davenoise.co.uk> writes
>
>Eh? It's labelled with what it is. And in clear wrapping.
Hang on this wasn't my argument in the first place, I believe that
Pauls point was that they wouldn't consider the return in anyway, OK it
was not faulty so they did not have to accept it but it has been known
in way of customer relations for them to do so in the past.

>
>> I have seen a number of items
>> like this in Maplins in taped or stapled packets so presumably some of
>> their stores will accept them back.
>
>And are you happy to buy such secondhand goods? Or go for a new one
>further back on the rack?
In the case of a lead would it really matter?

>
>> The only Maplins that I had any confidence in was in Milton Keynes where
>> one member of staff, Marian, seemed to have a good working knowledge of
>> most of their range and if not knew who or where to ask. Unfortunately
>> she seems to have left.
>
>Probably fed up with rude 'know it all' customers. ;-)
You know the population of MK well then!!!!! ;-)

(I'm not from MK, thank God)



>t's a job I
>certainly wouldn't fancy. Although at least the MK branch has a better
>stock than most.
It's turning into a Tandy rapidly though, although it did get me out of
a hole a while back when I needed 50+ 5K6 resistors in a hurry i.e. I
had the buses queuing up to have RT installed and they had fitted switch
mode 24V 12V convertors with an over active shut down circuit that
tripped as soon as it saw the radio attached.

Personally I prefer to buy from RS and Farnell, even Canford! But then
I'm not normally paying the bill.



>

--
Bill