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From: Mentalguy2k8 on 25 Nov 2008 06:10
Hi

Not sure if this is the right group, I'm sure someone can point me in the
right direction if not.

I have a Citroen C4 Grand Picasso, 4 months from new. Last week it cut out a
couple of times and was difficult to re-start, followed by various error
messages including "depollution system faulty" and "handbrake faulty". Got
the RAC to follow me to the dealer and on the way, the engine management
light came on.

Got it back today, apparently they've road-tested it and "reconfigured the
computer system" (translation - we've wiped the fault log), no faults found.
So I'm assuming the fault system had an "episode", but they aren't telling
me any more than that. Is it a design fault that they're unwilling to share?
A secret? Was there actually something wrong mechanically but they've reset
the management system?

It's not a major issue for me, but I spent quite a lot on this car and
really wanted to know if this problem is likely to re-occur. But if nobody
tells me what the problem was, I don't want to spend the next couple of
years wondering if or when it's going to break down again.

Thanks for any help.

From: Tim S Kemp on 25 Nov 2008 16:07


"Mentalguy2k8" <mentalguy2k8(a)googlemail.com> wrote in message
news:s2RWk.24383$sj.9209(a)newsfe11.ams2...
> Hi
>
> Not sure if this is the right group, I'm sure someone can point me in the
> right direction if not.
>
> I have a Citroen C4 Grand Picasso, 4 months from new. Last week it cut out
> a couple of times and was difficult to re-start, followed by various error
> messages including "depollution system faulty" and "handbrake faulty". Got
> the RAC to follow me to the dealer and on the way, the engine management
> light came on.
>
> Got it back today, apparently they've road-tested it and "reconfigured the
> computer system" (translation - we've wiped the fault log), no faults
> found. So I'm assuming the fault system had an "episode", but they aren't
> telling me any more than that. Is it a design fault that they're unwilling
> to share? A secret? Was there actually something wrong mechanically but
> they've reset the management system?
>
> It's not a major issue for me, but I spent quite a lot on this car and
> really wanted to know if this problem is likely to re-occur. But if nobody
> tells me what the problem was, I don't want to spend the next couple of
> years wondering if or when it's going to break down again.
>
> Thanks for any help.

First mistake. Buying a Citroen. Second mistake. Buying a C4. Was it from
Evans Halshaw in Hull by any chance?

Friend of mine had a C4 for a year. Spent more time off road broken than on.
There are too many clever bits to make a reliable car for that money, you'd
be better off with an Alfa. Hers had ECU failure, electrical problems, brake
problems, airbag issues and was a complete piece of french junk.

If it happens again take photos of the display, put in writing that you will
reject the car if you cannot be assured of its quality (not hard to do, it's
a Citroen) and get your money back to buy something less shoddily built,
like a Zafira, or something dull but well put together, like a Verso.



--
And remember kids, RAID is safe and the UPS never fails.

From: Adrian on 26 Nov 2008 02:28
"Mentalguy2k8" <mentalguy2k8(a)googlemail.com> gurgled happily, sounding
much like they were saying:

> Got it back today, apparently they've road-tested it and "reconfigured
> the computer system" (translation - we've wiped the fault log), no
> faults found. So I'm assuming the fault system had an "episode", but
> they aren't telling me any more than that. Is it a design fault that
> they're unwilling to share? A secret? Was there actually something wrong
> mechanically but they've reset the management system?

They've probably done an update on the software - it may well have been a
bug.

Ignore Tim - he just hates french cars on principle...
From: Tim S Kemp on 26 Nov 2008 02:39


"Adrian" <toomany2cvs(a)gmail.com> wrote in message
news:6p4c52F6bb1cU2(a)mid.individual.net...

> Ignore Tim - he just hates french cars on principle...


My principles are honest and pure. The only decent French car is the Veyron.
Bugatti is now owned by the Germans.

If you want to buy a poorly assembled car then a Citroen or Peugeot is one
of the better choices, you won't be disappointed. Renault seem to have some
quality control but why take the risk?

German and Japanese manufacturers understand the importance of consistency,
quality engineering and quality control, the French and Italians just churn
out huge numbers of cars with government subsidies for the home markets at
cheap prices.




--
And remember kids, RAID is safe and the UPS never fails.

From: Dr Zoidberg on 26 Nov 2008 04:51
"Mentalguy2k8" <mentalguy2k8(a)googlemail.com> wrote in message
news:s2RWk.24383$sj.9209(a)newsfe11.ams2...
> Hi
>
> Not sure if this is the right group, I'm sure someone can point me in the
> right direction if not.
>
> I have a Citroen C4 Grand Picasso, 4 months from new. Last week it cut out
> a couple of times and was difficult to re-start, followed by various error
> messages including "depollution system faulty"

That will be the Diesel Particulate Filter getting clogged up - a common
problem on modern diesels of lots of makes.
If you only do short journeys it won't gte hot enough to burn off the soot
and will clog up.

The solution is to drive round at higher speeds for at least half an hour
apparently!

--
Alex

"I laugh in the face of danger , then I hide until it goes away"

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