Hertz Car Rental fuel rip off!
in [UK Drivers]
|
Prev: Ok cyclists - is this reasonable behaviour?
Next: Road rage/phones was: is *this* reasonable behaviour?
From: Clive George on 29 Mar 2010 10:58 On 29/03/2010 15:33, Derek C wrote: > It would still be nice if companies such as Ryanair and Hertz were > more transparent about what their charges actually are, rather than > giving you a cheap headline figure and hiding all the extra charges > within pages and pages of terms and conditions, written in tiny print > that is difficult to read on a computer. I think this done as a > deliberate ploy to deceive time pressurised consumers. This is not news. > Have you ever tried to complain to Ryanair, because it is almost > impossible. Hence they can claim to have no complaints from their > customers! Neither is this. Do you live in a cave somewhere?
From: Adrian on 29 Mar 2010 11:05 Derek C <del.copeland(a)tiscali.co.uk> gurgled happily, sounding much like they were saying: > In any case I was originally complaining about Hertz car rentals, not > Ryanair No, you weren't. You were complaining about a Ryanair-offered and Ryanair-booked car hire service, which just happens to be delivered by Hertz.
From: Derek C on 29 Mar 2010 11:26 On Mar 29, 4:05 pm, Adrian <toomany2...(a)gmail.com> wrote: > Derek C <del.copel...(a)tiscali.co.uk> gurgled happily, sounding much like > they were saying: > > > In any case I was originally complaining about Hertz car rentals, not > > Ryanair > > No, you weren't. > > You were complaining about a Ryanair-offered and Ryanair-booked car hire > service, which just happens to be delivered by Hertz. The Ryanair website usually directs you to the Hertz website if you want to book car hire AFAICR, but you are not obliged to use them. I don't know if Ryanair take backhanders from Hertz, or if the companies are related in any way. Derek C
From: Halmyre on 29 Mar 2010 12:15 In article <9e44ee26-66d2-4363-b75a-04eec06edb6c@ 19g2000yqu.googlegroups.com>, del.copeland(a)tiscali.co.uk says... > We have just been on holiday in Spain and rented a Hertz car. We were > required to pay for a full tank of fuel which is non-refundable > whether or not you use it. > > When I have rented a vehicle in the past, it has always either come > full of fuel and you return it full (or get charged at a slightly > extortionate rate for refuelling it), or nearly empty and you return > that way. > > As it happened we where just able to use all the fuel, but only > because we went on a long sight seeing expedition on a rainy day. This > practice hardly encourages you to conserve valuable fossil fuel, or to > limit your CO2 emissions! > > Hertz also charge an extortionate amount extra for adding an extra > driver to the insurance and for damage waiver. You may therefore wish > to consider other car hire companies. > I've always been quoted an extortionate sum to add a second driver to the schedule - last year it was ten euros a day, and you have to take it for the whole period of the rental, so I've never bothered - I'm quite happy to do all the driving abroad anyway. But I'm not sure why it has to cost so much. > I intend to write to my MP and Euro MPs to complain about the above > scams and would recommend that you do the same. > Waste of time, TBH. -- Halmyre This is the most powerful sigfile in the world and will probably blow your head clean off.
From: Clive George on 29 Mar 2010 12:48
On 29/03/2010 16:26, Derek C wrote: > On Mar 29, 4:05 pm, Adrian<toomany2...(a)gmail.com> wrote: >> Derek C<del.copel...(a)tiscali.co.uk> gurgled happily, sounding much like >> they were saying: >> >>> In any case I was originally complaining about Hertz car rentals, not >>> Ryanair >> >> No, you weren't. >> >> You were complaining about a Ryanair-offered and Ryanair-booked car hire >> service, which just happens to be delivered by Hertz. > > The Ryanair website usually directs you to the Hertz website if you > want to book car hire AFAICR, but you are not obliged to use them. I > don't know if Ryanair take backhanders from Hertz, or if the companies > are related in any way. The companies aren't related, but of course Ryanair take money from Hertz for directing their passengers their way. Do you really believe it would be any other way? |