From: F Murtz on
Scotty wrote:
> "Noodle"<oznoodle(a)gmail.com> wrote in message
> news:767ee154-3f06-4b2b-8fe5-9d91cd278947(a)j14g2000yqm.googlegroups.com...
> : Hello.
> :
> : What do the big chain Petrol Stations do when a person "drives off"
> : without paying for petrol?
> :
> : I know they *CAN* do a lot of things - call Police, etc.
> :
> : But what *DO* they actually do?
> :
> : What are Caltex's policies in NSW?
> :
> : What are Mobil's policies in NSW?
> :
> : What are BP's policies in NSW?
> :
> : What are Shell's policies in NSW?
> :
> : What is the actual name of the Form they fill in to send to their HQ,
> : verbatim?
> :
> : Do staff just "write it off" at the end of their shift?
> :
> : They are all different.
> :
> : Can someone who actually works at a petrol station please describe the
> : details of their written policies? For instance, it is a fact that
> : Caltex policy is to ignore the theft if the amount is $10 or less.
> : What about their other competitors? Any other things like this?
> :
> : Also, what do NSW Police actually do about petrol theft below $50?
> : Since 2007, NSW Police have been told to stop chasing shoplifters less
> : than $300. So, do they also ignore petrol theft less than $300?
> : Again - not what they *CAN* do, but they actually *do* do in practice,
> : in the real world, please.
> :
> : Much appreciated,
> :
> : Noodle.
>
> Why dont you ask them? Find a freindly operator and ask him/her. Noones going to tell you their
> actual policy as a lot are privately or franchise owned.
>
>
He is probably asking here because they wont tell.
This is a car group and some one may know and tell anonymously
From: George W Frost on

"Noodle" <oznoodle(a)gmail.com> wrote in message
news:767ee154-3f06-4b2b-8fe5-9d91cd278947(a)j14g2000yqm.googlegroups.com...
> Hello.
>
> What do the big chain Petrol Stations do when a person "drives off"
> without paying for petrol?
>
> I know they *CAN* do a lot of things - call Police, etc.
>
> But what *DO* they actually do?
>
> What are Caltex's policies in NSW?
>
> What are Mobil's policies in NSW?
>
> What are BP's policies in NSW?
>
> What are Shell's policies in NSW?
>
> What is the actual name of the Form they fill in to send to their HQ,
> verbatim?
>
> Do staff just "write it off" at the end of their shift?
>
> They are all different.
>
> Can someone who actually works at a petrol station please describe the
> details of their written policies? For instance, it is a fact that
> Caltex policy is to ignore the theft if the amount is $10 or less.
> What about their other competitors? Any other things like this?
>
> Also, what do NSW Police actually do about petrol theft below $50?
> Since 2007, NSW Police have been told to stop chasing shoplifters less
> than $300. So, do they also ignore petrol theft less than $300?
> Again - not what they *CAN* do, but they actually *do* do in practice,
> in the real world, please.
>
> Much appreciated,
>
> Noodle.

First, they notify the manager, then the owner of the site, then the police.
Then they go through the tapes and get the number if they haven't already.
Then there is a long drawn out process of writing everything down in the
book and passing that information on.
The operator also tells any other incoming operators who the drive-off was,
number plate, person description etc.
Including passenger information and any other stuff relevant.
Everything is written down in the book.

The operator, usually gets an idea if they suspect the car will be a drive
off by the actions of the driver and passengers.
Most of the time, the driver will stay behind the wheel
a passenger will get out and put the fuel in
another passenger might get out and stand between the car number plate and
the console operator, that is if the number plate is legitimate, sometimes,
the fuel dispensing passenger will proceed to the console, then make a
diversional route to the toilets or somewhere else, then as the driver
drives from the bowser, the console operator thinks everything os okay
because the passenger is in the shop, but loses track of them when he/she is
busy, allowing the passenger to vacate the premises, into the car and off.
But every station has different procedures
Police are notified whatever the amount is

Another ruse used is for the driver to fill up with fuel, then hand over a
credit or debit card for payment, only for the console operator to find out
there is not enough funds in their account for payment.
All their details are taken down and put in the book and they usually claim
they will pay as soon as they get back there, which is usually the next dole
payment day.
Some of these ferals might try this weekly, but the console operator usually
remembers who it is and asks for proof of payment before starting the pump.
Or, the ferals will wait till another operator is on shift before trying it
again
But, again, the Police are notified


From: Noddy on

"Noodle" <oznoodle(a)gmail.com> wrote in message
news:767ee154-3f06-4b2b-8fe5-9d91cd278947(a)j14g2000yqm.googlegroups.com...

> What do the big chain Petrol Stations do when a person "drives off"
> without paying for petrol?

Look at the statistics, work out the average and factor that cost into the
pump price for everyone.

--
Regards,
Noddy.


From: Epsilon on
Noddy wrote:
>
>
> Look at the statistics, work out the average and factor that cost
> into the pump price for everyone.


But you'd be utterly lost at the first step.
From: Noodle on
Hi, guys.

> Police are notified whatever the amount is
> ..again, the Police are notified

I've also found this, for everyone's info:

http://www.police.nsw.gov.au/__data/assets/pdf_file/0003/113835/fuel_theft_reporting_package_for_service_stations.pdf

In NSW, Police prefer all non-critical events to go to the "Police
Assistance Line" (PAL) - basically, a statistics-collecting 24 hour
call centre at 5 Enterprise Avenue, Tuggerah and Lithgow. They give
out "Crime Reference Numbers" to the public for newly reported non-
urgent crimes, but pretty useless for anything else. They can be
called on 131-444.

In the Link above, they have included a Form that they request all
Petrol station Operators to fill in, and fax off to the Tuggerah PAL
centre whenever a drive-off happens.

Basically, it's all about Police Statistics...there appears to be no
"proactive" Policing for petrol drive-offs, as it's not a high
priority/visibility crime (no matter what words the Police may use to
describe it).

Much in the same way that collisions that have no impact on human life
(ie: property damage) aren't pursued by Police, but filled away for
statistics with a Reference Number given for your Insurance to use (if
you have Insurance).

Noodle..