From: Harry Bloomfield on 16 Jul 2010 15:03 A couple of weeks ago my renewal reminder from RAC arrived, whilst I was away. On opening it and reading the bottom few lines, it said not to worry they will renew it automatically and debit my credit card from the details I provided them with last year - WHAT, without my permission? I rang them 6 days ago and told them not to attempt to debit my CC without my permission and could they send me a letter confirming my call. A letter from them turned up today, a second reminder saying exactly the same as the first - they would debit my credit card and renew my insurance. -- Regards, Harry (M1BYT) (L) http://www.ukradioamateur.co.uk
From: mileburner on 16 Jul 2010 22:42 "Harry Bloomfield" <harry.m1byt(a)NOSPAM.tiscali.co.uk> wrote in message news:mn.84b37da74886b737.106911(a)NOSPAM.tiscali.co.uk... >A couple of weeks ago my renewal reminder from RAC arrived, whilst I was >away. On opening it and reading the bottom few lines, it said not to worry >they will renew it automatically and debit my credit card from the details >I provided them with last year - WHAT, without my permission? > > I rang them 6 days ago and told them not to attempt to debit my CC without > my permission and could they send me a letter confirming my call. > > A letter from them turned up today, a second reminder saying exactly the > same as the first - they would debit my credit card and renew my > insurance. They used to offer a discount if you opted for automatic renewal (15 quid pa) so I would always opt for it and then cancel the auto renewal. Now they just do it anyway. I will not be renewing this year though. The price is too high, especially since I have not claimed in about 10 years and now they give you quite a large no claim discount (which you lose if you claim/callout), the cost of calling them out is so high (in lost NCD) you may as well not bother. Bye bye RAC.
From: Adrian on 17 Jul 2010 01:46 Harry Bloomfield <harry.m1byt(a)NOSPAM.tiscali.co.uk> gurgled happily, sounding much like they were saying: > A couple of weeks ago my renewal reminder from RAC arrived, whilst I was > away. On opening it and reading the bottom few lines, it said not to > worry they will renew it automatically and debit my credit card from the > details I provided them with last year - WHAT, without my permission? No, with your permission. You just didn't bother reading the bit where you gave them permission last year.
From: Mortimer on 17 Jul 2010 02:21 "Adrian" <toomany2cvs(a)gmail.com> wrote in message news:8acudiFnknU4(a)mid.individual.net... > Harry Bloomfield <harry.m1byt(a)NOSPAM.tiscali.co.uk> gurgled happily, > sounding much like they were saying: > >> A couple of weeks ago my renewal reminder from RAC arrived, whilst I was >> away. On opening it and reading the bottom few lines, it said not to >> worry they will renew it automatically and debit my credit card from the >> details I provided them with last year - WHAT, without my permission? > > No, with your permission. You just didn't bother reading the bit where > you gave them permission last year. A lot of things where you pay an annual subscription do an automatic renewal and direct debit.All the car insurance companies I've ever insured my car with send out a schedule a few weeks before the insurance becomes due, quoting the price for the fothcoming policy year, and then if you don't cancel by a certain date they debit the money and send you the certificate of insurance. Societiesand organisations such as National Trust and English Heritage automatically renew you. The only difference is that they don't send a reminder in advance - they just do it. However because they don't send a reminder (to keep postage costs down) they will usually allow you to cancel (and refund the subscription already taken) for so many days after the membership card is sent and the money is debited.
From: The Peeler on 17 Jul 2010 06:18
On 17 Jul 2010 05:46:26 GMT, Adrian <toomany2cvs(a)gmail.com> wrote: >Harry Bloomfield <harry.m1byt(a)NOSPAM.tiscali.co.uk> gurgled happily, >sounding much like they were saying: > >> A couple of weeks ago my renewal reminder from RAC arrived, whilst I was >> away. On opening it and reading the bottom few lines, it said not to >> worry they will renew it automatically and debit my credit card from the >> details I provided them with last year - WHAT, without my permission? > >No, with your permission. You just didn't bother reading the bit where >you gave them permission last year. Here, read this: Adrian agrees to pay The Peeler 200 pounds a year. You've read it. Therefore I have your permission to charge your credit card. |