Hertz Car Rental fuel rip off!
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From: Steve Firth on 29 Mar 2010 21:46 Derek C <del.copeland(a)tiscali.co.uk> wrote: > We have just been on holiday in Spain and rented a Hertz car. We were > required to pay for a full tank of fuel which is non-refundable > whether or not you use it. <puzzled> I've been offered the option. I tell them to stick it. The fuel they offer is usualy charged at less than pump prices BTW.
From: Derek C on 30 Mar 2010 03:08 On Mar 30, 2:46 am, %ste...(a)malloc.co.uk (Steve Firth) wrote: > Derek C <del.copel...(a)tiscali.co.uk> wrote: > > We have just been on holiday in Spain and rented a Hertz car. We were > > required to pay for a full tank of fuel which is non-refundable > > whether or not you use it. > > <puzzled> > > I've been offered the option. I tell them to stick it. > > The fuel they offer is usualy charged at less than pump prices BTW. Previously Hertz have always taken a copy of my credit card in case the hire car was returned with less than a full tank. I always filled it up at a cheaper rate than they charged before handing it back. This time we had to pay for a tankful of fuel up front and told that we could return the car empty, but with no refund for any remaining fuel. It takes many hundreds of miles or kilometers to use up a tankful of fuel! We did, just, but only because our holiday destination was over 200 kilometers from the airport and we also went on one long sight seeing trip on a rainy day. I would imagine that many customers would lose out badly. Derek C
From: Ret. on 30 Mar 2010 04:12 Derek C wrote: > On Mar 30, 2:46 am, %ste...(a)malloc.co.uk (Steve Firth) wrote: >> Derek C <del.copel...(a)tiscali.co.uk> wrote: >>> We have just been on holiday in Spain and rented a Hertz car. We >>> were required to pay for a full tank of fuel which is non-refundable >>> whether or not you use it. >> >> <puzzled> >> >> I've been offered the option. I tell them to stick it. >> >> The fuel they offer is usualy charged at less than pump prices BTW. > > Previously Hertz have always taken a copy of my credit card in case > the hire car was returned with less than a full tank. I always filled > it up at a cheaper rate than they charged before handing it back. > > This time we had to pay for a tankful of fuel up front and told that > we could return the car empty, but with no refund for any remaining > fuel. It takes many hundreds of miles or kilometers to use up a > tankful of fuel! We did, just, but only because our holiday > destination was over 200 kilometers from the airport and we also went > on one long sight seeing trip on a rainy day. I would imagine that > many customers would lose out badly. Well, in future, do what the sensible people do - and avoid the big expensive companies like the plague! If you want to pre-book before departure - use Holiday Autos. I have always pre-booked with them when going to the States - but have also checked prices at other on-line rental 'brokers' before doing so. So far they have always come up with the best price - and the booking has been with Alamo in the States. Kev
From: Peter Parry on 30 Mar 2010 05:42 On Mon, 29 Mar 2010 07:33:54 -0700 (PDT), Derek C <del.copeland(a)tiscali.co.uk> wrote: >It would still be nice if companies such as Ryanair and Hertz were >more transparent about what their charges actually are, rather than >giving you a cheap headline figure and hiding all the extra charges >within pages and pages of terms and conditions, written in tiny print >that is difficult to read on a computer. I think this done as a >deliberate ploy to deceive time pressurised consumers. No, it is done as a deliberate ploy to attract those silly enough to be drawn by the lure of cheapness. Those who know the price of everything and the value of nothing. It works very well.
From: tim.... on 30 Mar 2010 05:52
"Derek C" <del.copeland(a)tiscali.co.uk> wrote in message news:d1664ac5-36ff-4ace-a815-2dd643a4675a(a)15g2000yqi.googlegroups.com... On Mar 30, 2:46 am, %ste...(a)malloc.co.uk (Steve Firth) wrote: > Derek C <del.copel...(a)tiscali.co.uk> wrote: > > We have just been on holiday in Spain and rented a Hertz car. We were > > required to pay for a full tank of fuel which is non-refundable > > whether or not you use it. > > <puzzled> > > I've been offered the option. I tell them to stick it. > > The fuel they offer is usualy charged at less than pump prices BTW. Previously Hertz have always taken a copy of my credit card in case the hire car was returned with less than a full tank. I always filled it up at a cheaper rate than they charged before handing it back. This time we had to pay for a tankful of fuel up front and told that we could return the car empty, but with no refund for any remaining fuel. -------------------------------------------------------------------- Are you sure that this was compulsory and not just the result of you not negotiating hard enough. IME of travel to the US, this scam is now quite normal as the staff are primed to make it seem like it's expected of you, but it's not. tim |